Devoted Health CEO Ed Park explains the company's roots in a care model designed to support members and improve health outcomes. He discusses member trust, preventive and wraparound care, and the relationship between an insurance plan and healthcare delivery. The conversation highlights community brokers as long-term client relationships and explores how Devoted can support them as plan partners.

In this episode

  • Devoted Health care model
  • Member trust
  • Preventive care
  • Broker partnerships
  • Medicare Advantage service

Show notes

Devoted Health CEO, Ed Park on Building a Different Kind of Medicare Advantage Plan | Agent Boost Podcast live from Medicarians 2026 at Fontainebleau Las Vegas, the Agent Boost Podcast sits down with the CEO of Devoted Health for a powerful conversation on growth, trust, broker partnerships, and what it takes to build a healthcare company differently.

In this episode, we talk about Devoted crossing 500,000 members, expanding into 29 states, and moving from a regional player to a national Medicare Advantage organization. We also dig into what makes Devoted’s model different, including its member-first mission, virtual care model, concierge-style support, broker relationships, and focus on improving the health and lives of American seniors.

The conversation covers healthcare waste, preventive care, GLP-1s, food and health data, broker trust, commission concerns, future expansion, and why Devoted believes the future of Medicare Advantage depends on better care, not just better benefits.

Chapters

  • 0:00 Introduction from Medicarians 2026
  • 0:35 Meet Devoted Health CEO Ed Park
  • 1:15 Broker feedback and the energy at Medicarians
  • 3:10 Why Devoted is standing out in a challenging market
  • 4:40 Devoted reaches 500,000 members
  • 5:30 Why the 500K member milestone matters
  • 6:35 Maintaining service while scaling fast
  • 7:45 Devoted’s mission and “prime directive”
  • 9:10 Why Devoted was built differently from the start
  • 11:20 Athenahealth, healthcare payment models, and the origin story
  • 13:15 Building an alternate universe healthcare system
  • 15:05 Organic growth vs acquisition growth
  • 17:00 Working with family and building with purpose
  • 19:00 The hardest decision in building Devoted
  • 21:15 What’s next for Devoted
  • 23:00 Building trust with brokers and members
  • 25:20 Why Devoted remains optimistic in a tough funding environment
  • 27:45 Healthcare waste and preventable hospitalizations
  • 30:00 GLP-1s, seniors, muscle loss, and unintended consequences
  • 32:20 Food, health data, and better member outcomes
  • 34:00 Weathering margin compression through the care model
  • 36:00 Agents as the tip of the spear
  • 38:30 Broker relationships, commissions, and long-term partnership
  • 41:00 Devoted’s future goals and “virtual blue zone” vision
  • 43:20 Final thoughts and appreciation for agents