The hosts revisit the HHS and CMS call letter, examining possible effects on brokers, FMOs, and carrier partnerships. They discuss market concentration, financial incentives, retention measures, and the difficulty of assessing quality during unusual enrollment conditions. The conversation argues for rewarding effective service while considering the operating costs, technology, and inflation pressures faced by the industry.
In this episode
- HHS and CMS call letter
- Distribution concentration
- Quality incentives
- Retention measurement
- Operating costs
Show notes
On this episode we give updates on the pending CMS Call Letter. We talk about the Senate Finance Committee's letter to 5 prominent organizations in the Medicare space. We talk about some of the questions posed to those entities in the letter and discuss the reasons and answers from our perspective.