Dan and Mike propose ways CMS and carriers could better support effective broker service while discussing AI and agency operations. They examine contracting complexity, plan changes, and the tendency to attribute client movement to brokers alone. The conversation also questions uniform commission payments when service quality varies and considers how incentives could better recognize ongoing client support.

In this episode

  • CMS improvement ideas
  • Carrier contracting complexity
  • Plan change drivers
  • Broker service incentives
  • Agency technology

Show notes

Welcome to another episode of the 'Agent Boost Podcast,' your go-to source for insights on Medicare, health, and life insurance! 🎙️ Dive in with Dan and Mike Hardle, as they discuss everything from industry events to regulatory changes, and the impact these have on the insurance business. This episode covers major news like the DST election code reversal, the Cigna and HCSC merger, and the introduction of SEP-INT plans. Plus, they delve into the challenges posed by AI in the insurance industry and defend the critical role brokers play in navigating complex healthcare systems. Whether you're a seasoned agent or just starting out, this episode is packed with valuable insights and practical advice.