Jill Suranie of Optum explains UnitedHealthcare's Institutional Equivalent Special Needs Plan and its coordinated care approach. The hosts discuss support for members who need additional help, care navigation, activities of daily living, and how brokers can assess potential eligibility. The conversation also addresses training and the ongoing agent relationship, emphasizing the importance of understanding the specialized care model before recommending coverage.

In this episode

  • IE-SNP care model
  • Care navigation
  • Functional needs and eligibility
  • Broker training
  • Ongoing client relationships

Show notes

***THIS PLAN IS NON COMMISSIONABLE*** agents can no longer represent this plan. This episode is only useful for learning about IESNPs and how they function.