This episode explores value-based care from the perspective of care delivery and primary care. Guests discuss working with physicians, preventive services, quality incentives, and matching care to patient needs. The conversation examines what insurance agents can do to set realistic expectations, understand care models, and support better member experiences through informed explanations and health risk assessment workflows.

In this episode

  • Value-based care
  • Care delivery organizations
  • Primary care incentives
  • Preventive care
  • Agent and physician collaboration

Show notes

In this episode we discuss what Optum does and how they make money. We talk about value based care and why it can be such a good force for positive change in the healthcare industry. Dr. Nguyen discusses why he decided to become a Doctor and what it's like working with Optum.

This was the first podcast filmed at our new offices and doesn't quite look as good. Please excuse the production quality.